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FAQ
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What makes Larimore unique?
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What kind of service can I expect?
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Can you install anywhere in the country?
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What do you do to stay on top of the market?
What makes Larimore
unique?
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We customize. Larimore Associates'
primary goal is to design and develop
quality products that exceed customer expectations.
We ask the
questions: What do you do? How do you do it? How can our software be most beneficial to the
true operations of your agency? The
answers to these questions give Larimore Associates the necessary
information to customize an integrated system for each agency.
We
recognize that all agencies provide similar services to their
communities, however, each
agency has unique needs that must be met based on size, locale,
operations, and environment. With
this in mind, Larimore Associates helps our customers assess their
software needs and determine where software modifications are necessary.
Larimore Associates combines experience in software development with
each customer's firsthand knowledge of their operation to create a
system that will be effective in all situations, from the everyday
occurrence to the most catastrophic event.
We realize that a
system evolves from conception to completion. We work
closely with our customers as partners in this process to ensure that
the end result is a useful tool that is relied upon by all that use the
system. It is this commitment and value that sets us apart from the rest of the industry.
We are software architects for the future, providing extraordinary
customer service far beyond the tangible product.
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What kind of
service can I expect?
.................................................................................................................. Our mission is to develop and maintain long-term relationships
with our customers. We are just as concerned about providing excellent service as you are
about receiving excellent service. We recognize that our superior
customer service provided the basis for establishing exceptional
long-term relationships with many of our clients. In a world where the customer is usually left behind after the purchase
is made, Larimore Associates considers the purchase just the
beginning. When
an agency purchases a system from us they are purchasing the knowledge,
experience and commitment of our personnel to develop the best
applications for each individual department. They also receive our
commitment to a long-term relationship, which allows for stability and
cohesiveness as we grow and change with our customers. This
ensures the department not only implements a system that will work now
but one that provides a solid base from which to grow and add on to as
technology becomes available and affordable.
Because our
experienced staff develops our software applications with enthusiasm and
excellence, we can continually deliver quality, customized products that
exceed customer expectations. It is this dedication to our
customers and our products that has earned us the trust of the public
safety industry, as well as a reputation for being a reliable company. We recognize that this is rare for a software
developer and we strive to maintain this designation.
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Can you install anywhere
in the country?
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Yes, we have installed systems all over the country that have
benefited from the quality public safety software that is the pride of
Larimore Associates. We are nationally known
for our ability to successfully design software to meet any specific
operational requirement. We are experienced in multi-agency and
multi-jurisdictional environments, as well as interstate operations.
From Alaska to the Jersey Shore, satisfied customers have
been using our state of the art software applications and have
discovered
that Larimore Associates is unsurpassed by any other public safety
software provider in the country.
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What
do you do to stay on top of the market?
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Innovation
has
been key to Larimore's success for 37 years.
From
designing and developing the first online jail booking system in the country, to developing and installing one of the first GUI Windows based
CAD systems for a State Police agency, Larimore has always been on the
leading edge of technology.
One of our greatest assets has always
been our ability to be flexible and act quickly when faced with
change. As a result, Larimore Associates remains committed
to its vision and continues to evolve as the industry around us
progresses.
We continually investigate new
technologies and search for partners who can provide innovative ideas to meet
tomorrow’s challenges.
We are committed to providing the
best possible system for any agency, and by keeping current on all of
the latest technological advances and staying a step ahead of our
competition, we do just that.
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